EVX Ace 2 electric scooter arrives soon! Preorder now


How do I make notice of defect?

If the product has arrived defect, is missing parts or is not as described on the website, you may submit notice of defect. Notice of defect is done by using our form https://evxstore.com/en/info/return-formChoose notice of defect as subject.

For notice of defect we will need pictures or videos or the defect or broken part. You can send up to 3 files through our form. Try to explain as accurate as possible about the defect. If possible, add part register numbers and such to the form. All information needed for the form can be found on the order confirmation sent to your email.

If you have any other questions, please contact us

Store information

EVX Store
Aleksanterinkatu 26 A
FI-15140 Lahti

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